Refund & Cancellation Policy
Last updated: July 2025
Overview
All FlareLax services are digital and activated instantly after successful payment. Because services are provisioned immediately, refunds are strictly limited and handled according to this policy.
Eligibility and Timeframe
Refunds are allowed only within 24 hours of purchase. To request a refund you must contact us at the listed contact email with your order details within 24 hours of the transaction.
Non-Refundable Situations
No refunds will be given for: service abuse or violations of the Terms of Service; DDoS attacks or activity facilitating illegal conduct; resource overuse caused by the customer; accounts suspended or terminated for policy violations.
Non-Refundable Services
VPS, Dedicated Servers, and Proxy services are non-refundable once provisioned. Setup fees, add-ons, licenses, and domain registrations are non-refundable. Renewal payments are non-refundable.
Processing
Approved refunds will be processed to the original payment method within 5–7 business days. Processing times depend on the payment provider and bank.
Chargebacks and Disputes
If a chargeback or payment dispute is filed, FlareLax reserves the right to immediately suspend the service until the dispute is resolved. Abuse of chargebacks may result in permanent account suspension.
Denial of Refunds
FlareLax reserves the right to deny refund requests at its sole discretion where we reasonably determine the request does not meet policy criteria.
Contact
To request a refund, contact us at flarelaxtechnologies@gmail.com with your order details within 24 hours of purchase.
Connect with our community of gamers and developers
Get instant support, share experiences, and stay updated with the latest news
